Patient Information

Test Results:

We offer our patients the choice to receive lab work or test results by either regular mail or email.  Please note our email system is secure to protect your personal health information.  For detailed instructions for opening secure emails, please click the link below.  Please note, if you have an upcoming appointment at our office, your provider will review your results at the time of your visit. 

Receiving Secure Emails from Associates in Primary Care Medicine

Medication Refills:

 Please ask your provider for refills at your office visits.  This is the most efficient and the safest way to give medication refills. 

Forms:

 If you need a form filled out by your provider there will be a fee between $25.00 and $100.00 depending on the complexity of the form.  Please be sure to fill out your portion of the form.  Forms are usually ready within 2 weeks.

WHAT TO EXPECT BEFORE YOUR APPOINTMENT

You may get a phone call from one of our care team members up to a week
prior to your visit. The purpose of this call is to gather any missing
information, such as outstanding lab work or tests, prior to your arrival. We
may also contact you if there is any problem verifying your health insurance
eligibility. For certain types of office appointments, we may ask you to visit
our website and complete any necessary paperwork before your visit.

A confirmation call from an automated system 48 hours prior to your visit

We ask you to arrive 15 minutes before your scheduled time so the care team
can get you ready for the provider

AT YOUR APPOINTMENT

We will verify your demographic and insurance information and take copies of
your insurance cards and photo id.

A Medical Assistant from the care team will review the Intake process with
you, go over your medications and take your vital signs. Please let the Medical
Assistant know if you have any forms to be filled out.

After you see your provider, our check-out Medical Assistant will schedule
your next appointment, book any outside appointments/tests needed, give you any
necessary paperwork, including specific patient information, lab orders, etc.
Your prescriptions will electronically be sent to your pharmacy.